Dear easyJet – apart from the odd capitalisation of your name, stating that boarding gate opening and closing times are unaffected by a delay only serves to have your customers hanging around at an empty gate.
At the very least, you should act accordingly – that is, have the gate manned to the original schedule of which you say that nothing’s changed.
Oh, but that keeps your people busy? Well, they could be busy answering questions or generally being helpful. But maybe we didn’t pay for that…
Love Me Two Times – Joan Jett
Det er ikke det du siger – Anne Linnet Band
I Love The Nightlife – Alicia Bridges
A Whiter Shade of Pale – Annie Lennox